The A+ Technical Support Specialist program opens doors to an exciting career in
computer technology.
Not everyone is a computer guru, and with millions of computers sold every year it is important that trained professionals are available to help users in their times of need. With our Mactech A+ Technical Support Specialist course you’ll become the clever expert that will help many customers breathe a sigh of relief. Time after time, you’ll be that special person who saves the day. It’s all in a day’s work.
CompTIA A+ certification is included in this course and that will certainly validate your newly established skills as a computer support professional. Having this International certification, that is widely recognized, confirms your ability to perform tasks such as: installation, configuration, diagnosing, preventive maintenance, basic networking, security, safety, environmental issues, communication and professionalism.
If your aim is to work in any of these fields,
then THIS course is for you!
- Technical Support
- Client Support - Systems
- Hardware Installation Technician
- Hardware Technical Support Analyst
- User Support Technician
- Technical Support Supervisor
- Help Desk Technician
- Computer Help Desk Supervisor
- Technical Support Analyst
- Software Installation Technician
So, why attend Mactech? We are:
- The only college in North America that is accredited by ISO 9001:2008 and CETAC.
- Partnered with some of the most respected leading technology companies such as Microsoft, Sage, Adobe, and CompTIA.
- Employers of the BEST and most experienced and specialized staff that is here
to work for YOU!
- And if that isn’t enough, – our 99% Student Satisfaction rate should speak for itself! We don’t claim to be the best, our students SAY we are!
National Average Wage
$51,792
There’s lots of opportunity for employment with this qualification; however, you’ll have competition. At Mactech, we teach our students to compete.
Think of the benefits of attending Mactech.
- Freedom to chose where and when you study.
- Lower cost to you and your family.
- Experience a social network of students from around the globe.
- You schedule the workload into your life with no disruption.
- You will get end-to-end support from people who actually want to help.
Classroom to Career
Get to work!! As employers ourselves, we KNOW what employers are
looking for and what you need to land that job when you graduate.
Throughout your program, we train and prepare you to beat out the competition.
When you succeed… We succeed.
Now's the Time to Start!
Sound good? There's no need to wait for others to enroll - You can start now! We have students beginning every day.
Call us now at 1-888-622-8324 and say hello to a brighter future.
Program Tuition
Have questions about Tuition Costs?
Click here for information about tuition and learn what you can earn as a result!
Course Content
Discovering Computers
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90 Hours
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Keeping up with current trends in technology is necessary to be up-to-date and
successful in the digital world. This module helps learners develop a base
understanding of things like operating systems, hardware components, internet,
and networks, and covers much of the terminology needed to effectively
communicate in the computer industry. |
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or Choose
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Keys to Success
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90 Hours
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Get creative and practical skills that promote success. Learn to focus on
content, take tests, and communicate ideas. Improve your time management and
listening skills. Wrap it up with tips on living a successful life.
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Windows
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60 Hours
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A thorough, hands-on module, Microsoft Windows teaches students to both
understand and navigate the file system structure. Search for files and folders,
utilize the search tools to answers questions or fix errors, this book offers
in-depth coverage of managing computer security with Windows.
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Discovering the Internet
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98 Hours
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An enriched introduction to the internet and the World Wide Web is key to
searching out information and drivers needed. These skills enable a technician
to diagnose and repair both hardware and software related issues. Also focus on
communication through e-mails, forums, and live chat, each of which are an
important function in this field. |
Microsoft Word
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120 Hours
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Whether it be owning your own business or working for someone else, electronic
and hard copy documentation is necessary to communicate with potential
customers. This module gives you the tools necessary to produce professional
looking documents, resumes and cover letters. Learn to write a professional
paper, develop your own advertising and learn to use grammatical and spelling
tools, and prepare a table. |
Microsoft Access
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120 Hours
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Databases are a major part of most companies and organizations. Have the ability
to track everything from a company’s customers and employees to inventory and
resources. This module will teach you how to create and maintain, query, and
update a database. Use SQL, Macros, and Pivot tables. Gain the ability to track
and record customer information. “Plan ahead” features encourage students to
think about the project and go beyond the step-by-step instruction. |
A+ Maintaining Your PC
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480 Hours
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Students start off with the basics of hardware installation, computer
components, power and electricity, managing memory, and installing drives. They
then optimize, install, and provide support for operating systems, and
multimedia devices. Learn to build a PC, and support modems, printers, networks,
and the Internet. Understand troubleshooting maintenance of PCs, Notebooks,
Tablet PCs and PDAs. |
A+ Exam Preparation
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112 Hours
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Students will work with a toolkit filled with resources, including computer
based training simulations, video clips, assessment questions and examinations
online that simulate the A+ CompTIA exams. Prepare for the A+ exam, backed by
professional and effective training modules. |